How to Reset Your FBR Password – A Step-by-Step Guide

Resetting your Federal Board of Revenue (FBR) password is a crucial task that ensures your access to FBR’s online services remains secure and uninterrupted. This comprehensive guide explains the step-by-step process to reset your FBR password, discusses the importance of using a strong password, and provides instructions on updating your email and phone number in your FBR profile.

FBR’s Password Expiry Policy

FBR mandates a 60-day expiry period for passwords. This means you are required to update your password every two months to maintain the security of your account. The system enforces this policy to mitigate potential risks from outdated credentials and to align with modern cybersecurity practices. Keeping track of these changes is essential to avoid being locked out of your account.

How to Reset Your FBR Password

If you remember your old password, resetting it is a straightforward process:

1. Log in to Your FBR Account:
   • Visit the official FBR website and navigate to the login page.
   • Enter your credentials (User ID and current password) to access your account.
   • 
2. Access the Password Reset Option:
   • Once logged in, go to the settings or account management section.
   • Select the option to change or reset your password.
     
3. Enter Your Current Password:
   • You will be prompted to enter your existing password. This step verifies your identity.
4. Create a New Password:
   • Enter a strong new password that adheres to FBR’s password guidelines.
   • Confirm the new password by entering it again.
     
5. Save Changes:
   • Submit the new password to update your credentials.
   • A confirmation message will indicate that your password has been successfully changed.

Why You Need a Strong Password

Passwords are the first line of defense against unauthorized access to your FBR account, which contains sensitive personal and financial information. Using a strong password minimizes the risk of cyberattacks such as brute force attempts and phishing scams. A strong password typically includes:

• A mix of upper and lower-case letters
• Numbers
• Special characters
• A length of at least 12 characters

Avoid using predictable information like your name, birthdate, or sequential numbers. Strong passwords protect your data from unauthorized access, ensuring that your tax filings, business registrations, and financial records remain confidential.

Steps to Follow If You’ve Lost Your Password

If you’ve forgotten your FBR password, follow these steps to reset it:

1. Go to the Login Page:
   • Navigate to the FBR login page.
   • Click on the “Forgot Password” link.
2. Provide Your User ID:
   • Enter your registered User ID.
   • Registered Cell Number with name and network name.
   • Verify the captcha
   • Click on the submit button.
     
3. Receive Verification Codes:
   • FBR will send verification codes to your registered email address and mobile number.
4. Enter Verification Codes:
   • Input the received codes into the respective fields on the password recovery page. 
5. Set a New Password:
   • Once verified, you will be prompted to create a new password.
   • Enter and submit your new password.
     
6. Complete the Process:
   • Submit the new password to reset your account credentials.

Manual Password Reset by Visiting the Regional Tax Office (RTO)

If you are unable to reset your password online, you can manually reset it by visiting your Regional Tax Office (RTO). Follow these steps:

1. Visit the RTO:
   • Go to the RTO in your region along with your identification documents, such as your CNIC.
2. Submit an Authority Letter (If Applicable):
   • If you are unable to visit the RTO yourself due to illness or being out of the country, you can authorize someone else to act on your behalf.
   • Write an authority letter mentioning the name and details of the person you are authorizing to visit the RTO.
   • Sign the authority letter and attach a copy of your identification document.
3. Provide Updated Contact Details:
   • Ensure you give the updated email address and mobile number for your profile.
4. Complete the Update:
   • Once your email and mobile number are updated in the system, you can reset your password online from anywhere.

Updating Your Email and Mobile Number in FBR Profile

To ensure seamless password recovery and account management, it is essential to keep your registered email and phone number up to date. Follow these steps to update your profile:

1. Log in to Your FBR Account:
   • Use your current credentials to log in.
2. Access the Profile Section:
   • Navigate to the “Profile” or “My Account” section from the dashboard.
3. Edit Personal Information:
   • Locate the fields for email address and mobile number.
   • Update these fields with your current contact details.
4. Verify Changes:
   • Save the changes. FBR may send a verification code to your new email or mobile number.
   • Enter the verification code to confirm the update.
5. Save and Confirm:
   • Once verified, your updated information will be reflected in your profile.

Understanding Your FBR Profile

Your FBR profile contains critical information about your tax and financial activities. It is important to review and maintain accurate details to avoid discrepancies. The profile typically includes:

• Personal Information: Name, address, and contact details
• Bank Details: Account numbers and associated banks
• Source of Income: Employment, business, or other income streams
• Registered Businesses: Details of any businesses registered under your name

Keeping this information accurate ensures smooth interactions with FBR’s online system, whether for tax filing, business registration, or accessing related services.

Final Thoughts

Resetting your FBR password and keeping your profile information updated are vital steps in safeguarding your account and ensuring uninterrupted access to FBR’s services. By following the outlined procedures and adopting strong password practices, you contribute to the security of your sensitive information. Additionally, maintaining up-to-date contact details in your profile simplifies the recovery process in case of forgotten credentials. Regularly review and manage your FBR account to stay compliant and secure.